Users of this website, hereinafter User, are informed that the owner of the website resiliencemonitor.net, hereinafter website, is ResilienceMonitor SL, Zapateria 42, 01001 Vitoria, Alava , Spain, CIF B01509165

The owner cannot assume any responsibility derived from the incorrect, inappropriate or illegal use of the information that appears on its Internet pages. With the limits established by law, the owner does not assume any responsibility derived from the lack of veracity, integrity, updating and precision of the data or information contained in its Internet pages.

The contents and information are prepared by professionals who are duly qualified for the exercise of their profession. However, the contents and information do not link to the aforementioned, nor do they constitute opinions, advice or legal advice of any kind, as it is merely a service offered for informational and informative purposes.


The purpose of the Website is to offer its users information and services related to the business activity of ResilienceMonitor SL


Access to the Web is free and free as long as the user accepts the conditions of use that are shown when entering according to current legislation.

If the user subscribes to any service on the Website, they will do so by accepting the conditions of use and the Privacy Policy and cookies that will be shown.


The User acknowledges that the data provided is true and true, agreeing to notify any change or modification that occurs in them.


The User agrees to use this website diligently, correctly and respectfully, especially when posting opinions and / or comments.

Likewise, you are obliged by way of example not to make comments or actions:

  • Defamatory, inaccurate, false, abusive, libelous, obscene, irreverent, offensive, insulting, tacitly or expressly sexual, threatening, harassing, racist, sexist, discriminatory for any reason, that violates morality, public order, fundamental rights, the public freedoms, honor, privacy or image of third parties and in general current regulations, and / or illegal or infringing rights of third parties (for example, eg, industrial and intellectual property rights; rights of privacy or publicity) .
  • Transmitters of spam , “SPAM”, messages for commercial purposes, “chain letters” or mass mailings , false, misleading or promoting illegal activities or conduct that is rude, threatening, obscene, defamatory or libelous.
  • That they provide practical information on illegal activities.
  • That involve any commercial activity, advertising or sales, even if there is no monetary consideration.
  • Containing personal data on third parties that require the consent of the owner or holder of the rights.

The User will respond to the website or to any third party, for any damages that may be caused as a result of the breach of this obligation. The Website does not intervene in the contents of the Users.


The content of this Website is the property of the Owner or, where appropriate, of authors who have assigned us the reproduction rights.

Through these legal conditions, no intellectual or industrial property rights are transferred to this Website and its contents (photographs, videos, creations, texts , … ). The user is expressly prohibited from the reproduction, transformation, distribution, public communication, making available, extraction, reuse, forwarding or the use of any nature, by any means or procedure, of any of them, except in cases where it is legally permitted. or is authorized by the owner of the corresponding rights.

The use of logos, trademarks, shields and distinctive symbols of the Holder and collaborating companies in publications and websites that are not participated or sponsored by this institution is not authorized in any case. These elements of corporate graphic identity are the exclusive property of the Owner or the collaborating company and are protected by current applicable legislation.

Therefore, its use, reproduction, distribution, transformation or any other similar or analogous activity is prohibited unless expressly authorized by the Owner or, where appropriate, the manager.

The performance of ” framing ” or the use by third parties of any mechanism that alters the design, original configuration or content of the transparency portal is expressly prohibited .

Damages caused to intellectual and industrial property rights may give rise to responsibilities and, where appropriate, the exercise of the legally corresponding actions.


Website is responsible for the services it provides by itself and for the content directly originated by the website itself and identified with its corresponding copyright. Website is not responsible in any case for the information or services provided to the pages of links to third parties.

Website to adopt the necessary measures to guarantee security and privacy in communications.

Website reserves the right to temporarily suspend the provision of service without prior notice to the User, whenever it is necessary to carry out maintenance, update or improve the service.

Web site can not ensure permanent availability and continuity of the web service due to interruptions, failures etc ..


Until now, the LOPD had been complied with due to data privacy issues, a law that as of May 25, 2018 is replaced by the General Data Protection Regulation (RGPD) of the European Union.

This Privacy Policy will be valid only for personal data obtained on the website, and is not applicable to information collected by third parties on other websites, although these are linked by the website.

With this, the Website expresses its commitment to maintain and guarantee commercial relations with the User in a safe manner by protecting their personal data and guaranteeing their right to privacy.


In order to provide our services we need some identifying / personal data, depending on the service that the Website provides you:

For the “Comments / opinions” block or section, if activated:

Name: to identify the User
email: to know the email from which the comment was made.

For the Newsletter :

Name: to identify the User
E-mail: to know the email to which we can send our newsletter .

For the private area of ​​clients:

The customer area is a private area. The person in charge of the Web will provide you with a username and password so that as a User you can access this restricted service, understanding that you accept all the legal conditions.

For the contact form:

Name and surname: to be able to answer the query.
Telephone: to be able to answer the query
email: to be able to answer the query


Thanks to the consent we can process the data, in this way a mandatory requirement so that you can correctly access the web services

The user has the right to be forgotten whenever all their data is eliminated from our database.

For this case, you can request it through the contact form or by email paula.sv@resiliencemonitor.net


The data collected by the Website is not considered sensitive or protected data.

According to article 9.1 of the new general data protection regulation of the European Union (RGPD), personal data that reveal:

  • Ethnic or racial origin.
  • Political opinions.
  • Religious or philosophical convictions.
  • Union membership.
  • The treatment of genetic data.
  • Biometric data aimed at uniquely identifying a natural person.
  • Health related data.
  • Data relating to the sexual life or sexual orientation of a natural person.
  • We only work with the minimum identifying data to carry out our task.

Customer data: name, telephone, postal address, email, etc. what is legally and technically required for the normal operation of the Website will remain in our system, unless the user exercises their right to delete or update them.


Since May 25, 2018, the website is governed by the General Data Protection Regulation (RGPD) of the European Union.



Website hosted on the systems operated by Banahosting , the necessary technical and organizational security measures are implemented to guarantee the security of the User’s personal data and thus avoid its alteration, loss and treatment and / or unauthorized access. This taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. All in accordance with the provisions of the RGPD.

Likewise, hosting has established additional measures in order to reinforce the confidentiality and integrity of the information on this website. Continuously maintaining the supervision, control and evaluation of the processes to ensure respect for data privacy.

Specifically, the measures adopted by the hosting company Banahosting are:

  • Connection with SSL certificate on the website.
  • Intrusion Detection Systems (IDS)
  • Firewall
  • antispam filters
  • Data encryption
  • Audit plans
  • Daily backups


Any User who has provided their data to the Internet site, may contact the owner of the website to freely exercise their right of access to their data, rectification or deletion, limitation and opposition regarding the data incorporated into their files.

The method that the User must use to communicate with the website will be through their email account registered in our web service, or in writing.

The User may exercise their rights through written communication addressed to the Internet site and Owner with the reference “Data protection”, specifying their data, proving their identity and the reasons for their request to the address: paula.sv@resiliencemonitor.net

Any information that we need to store by virtue of a legal, fiscal or contractual obligation, will be blocked and only used for these purposes instead of being deleted.


Website reserves the right to modify the Privacy Policy, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection.

Any amendment to the Privacy Policy will be published in the ten days before its effective implementation.


The person responsible for the data file and its treatment is the owner of the Web.


To provide services strictly necessary for its proper functioning, the website uses the following service providers under their corresponding privacy conditions:

Google Analytics , for statistics. https://policies.google.com/privacy?hl=es
Facebook Pixel, for statistics. https://www.facebook.com/privacy/explanation
Hosting , domain registration and mail service. https : // Banahosting /


On our Website we offer links and services related to different social networks. If the user is a member of a social network and clicks on the corresponding link, the provider of the social network may link their profile data with the information of their visit to the Internet site.

Therefore, the User must be informed about the functions and policies on the processing of their personal data of the respective social network. Whether you access one of our web pages with any of your profiles on social networks or share information through them.

The user can access the privacy policies of the different social networks at any time , as well as configure their profile to guarantee their privacy.

Facebook : https://www.facebook.com/help/323540651073243/
Instagram : https://help.instagram.com/155833707900388


The User declares to have been informed of these conditions on protection of personal data, accepting and consenting to the treatment thereof by the Web in the manner and for the purposes indicated in the Legal Notice.

At any time, the User may revoke their data, but without affecting actions already carried out in the past, that is, without retroactive character.

To do this, you can change your preferences directly in your user profile on the website, through the ” unsubscribe ” option in our newsletters , or by sending an email to paula.sv@resiliencemonitor.net


Any conflict related to the interpretation of the terms that make up this Legal Notice, as well as any question related to the information on this website, will be governed by Spanish law and will be subject to the jurisdiction of the courts and tribunals of Vitoria ( Alava ) , who will be the only competent ones.

Every user of the transparency portal accepts compliance with this clause expressly waiving any other jurisdiction that may correspond to him.